Frequently Asked Questions
Everything you need to know about your next mystery look.
What is the standard shipping time for orders within Pakistan?
We typically deliver within 3 to 5 business days across Pakistan. Remote areas may take up to 7 business days for delivery.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.
How do I determine the right size for me?
Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept Cash on Delivery (COD), as well as secure online payments via Bank Transfer, EasyPaisa, and JazzCash.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different screen calibrations and studio lighting, slight variations may occur.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via SMS and email which you can use on our courier partner's website to monitor your shipment.